Certified collectors deploy from the Mission Viejo hub to the depot, the job site, the corporate office, and the tarmac. Scheduled clinic days, standing programs, or emergency call-out at any hour. Nobody drives to a clinic. Nobody loses a shift.
Every tier uses the same certified collectors, the same barcode-first custody discipline, and the same sealed record at the end. What changes is how the visit gets scheduled and how fast we move.
A collector sets up on your site for a block of hours and clears a roster in a single visit. Best value per donor when you have a group to run.
A fixed cadence of on-site visits that absorbs your random pool call-ups, new hires, and periodic screening without anyone opening a calendar.
Post-accident and reasonable-suspicion response, any hour, any day. The collector comes to the incident so the federal clock keeps running in your favor.
A mobile collector is only useful if the collector can handle whatever the day turns into. Apex collectors carry the full kit, so a reasonable-suspicion call does not turn into a second appointment.
Split specimen, federal chain of custody form, temperature read within four minutes of hand-off.
Employer-defined panels on a non-federal form, with cutoffs set by your written policy rather than by statute.
Roughly a 90-day historical window for non-regulated programs. Collected at a desk, no restroom required.
A fully observed swab collection with a short detection window. The practical choice when no private space exists.
Buccal swab collection under documented custody where a legal-grade identity record is required.
Lifeloc Phoenix 6.0 on site, screen and confirmation run in sequence after the 15-minute wait.
Return-to-duty and follow-up collections handled by a same-gender observer under federal procedure.
Specimens leave the site in an active 36–46°F unit logged every 60 seconds, straight to the laboratory.
A collection is a controlled procedure, not a location. The requirement is a private, defensible setting and a collector who knows how to build one out of whatever the site actually has. These are the six environments Apex works most.
Pre-shift or shift-change collections at the yard, so drivers are tested where they already clock in.
Collector works out of the site trailer under your safety rules, with no crews standing down for a clinic run.
A conference room becomes the collection suite for the day. Discreet, quiet, and adjacent to HR.
Ramp and hangar collections for aviation crews, performed under your escort and badging procedure.
The collector goes to the incident, the terminal, or the hospital lobby. The clock started at the event.
Surge collection capacity for clinics and TPA networks. Your program name, our collectors in the field.
A collection performed outside a clinic is exposed in ways a clinic collection is not. Labels get dropped, phones get pointed at tables, and break rooms have an audience. Apex removes the exposure at the source: identity never appears on the specimen itself.
Specimens are identified on the label face by barcode and run ID, not by the donor's name. A label that gets dropped in a parking lot, photographed across a break room, or read over a shoulder exposes no personal information at all. The identity link lives inside the record, behind access control.
Seals go on while the donor watches and initials them. The signature is captured on device, stamped with UTC time and a GPS waypoint, and pushed to the record in real time rather than typed up later from a clipboard. The custody trail is built during the collection, not reconstructed after it.
Anyone can put a collector in a van. The difference shows up months later, when someone challenges the result and asks who touched the specimen, when, and how you can prove it.
On-site collection fails when the requirements are vague. Here is exactly what the site owes the collector, and exactly what the collector arrives carrying.
The person standing in your conference room is the whole product. Here is exactly how Apex qualifies that person, and exactly how they are engaged.
Collectors complete qualification training and monitored proficiency demonstrations before working a federally regulated collection.
Required after any collection error that cancels a test, completed inside the regulatory window and filed in the collector record.
Every driver and logistics staff member is a W-2 employee. Specimen collectors may engage as 1099 contractors, and either way credentials, training records, and background documentation live in the same file.
Apex holds membership in the National Drug and Alcohol Screening Association. That is an industry association membership, not a certification, and we describe it that way on purpose.
The questions safety managers, site superintendents, and HR directors ask before booking the first visit. Direct answers, no fluff.
For urine collections, a private room with a door plus a restroom we can secure for the duration. For hair, oral fluid, and breath alcohol, a closed office or conference room is enough. If the site has neither, we discuss options before the visit rather than improvising on the day.
Because a label on a table in a break room is readable by anyone standing nearby. Specimens are identified by barcode and run ID, and the identity link sits inside the access-controlled record. A dropped or photographed label discloses nothing about the person who provided it.
Emergency call-out runs 24/7/365 from the Mission Viejo hub. Call the STAT line rather than sending a form, because the federal windows run from the event: alcohol testing within 8 hours and controlled substance testing within 32 hours. Every hour spent deciding comes out of that window.
All drivers and logistics staff are W-2 employees of Apex Courier Logistics Group LLC. Specimen collectors may be engaged as 1099 contractors depending on coverage and geography. Every collector, regardless of engagement type, is qualified under Part 40 and documented in the same credential file.
It moves under active cold chain at 36–46°F with a NIST-traceable probe logging every 60 seconds, then goes to the receiving laboratory. Federally regulated specimens are routed exclusively to certified laboratories. Details are on the cold-chain transport page.
Send the request through the portal and we build the cadence, the roster process, and the reporting around your operation. Portal inquiries are answered within one business hour. Programs that also need random pool and Clearinghouse administration are handled under TPA services.
Call directly for post-accident and reasonable-suspicion call-out at any hour. For a scheduled clinic day or a standing program, send a request or call the 24/7 dispatch desk.